Shipping Policy

Last updated: October 2026

At Noosa Boutique, we want your order to be handled with care and make its way to you as smoothly as possible.

This Shipping Policy explains how we process and ship orders placed through thenoosaboutique.com.

Order Processing Time

Once your order has been placed, please allow 1 to 3 business days for processing.

During this time, we review your order, check the product details, confirm your delivery information and prepare everything for dispatch.

Business days are Monday to Friday, excluding public holidays.

Shipping Time

Once your order has been processed and dispatched, delivery usually takes 3 to 7 business days.

We always do our best to get your order to you as quickly as possible. However, delivery times are estimates and may occasionally vary due to carrier delays, customs checks, busy sale periods, public holidays, incorrect address details or other circumstances outside our control.

Direct Supplier Shipping

In some cases, Noosa Boutique ships products directly from our trusted suppliers.

Rather than sending an item to us first and then forwarding it on to you, your parcel may be shipped directly from the supplier to your delivery address.

This helps reduce unnecessary handling and allows us to get your order moving as quickly as possible.

As a result, some parcels may be shipped directly from overseas, including from China.

Shipping Carriers

We offer free shipping across Australia.

Depending on the product, supplier location and delivery address, your order may be shipped with Australia Post, a local delivery partner or an international shipping partner.

If tracking is available for your order, we’ll send your tracking details once your parcel has been dispatched.

Shipping Costs

Shipping is free for orders delivered within Australia, unless stated otherwise at checkout.

Incorrect Shipping Details

Please take a moment to make sure your shipping details are correct before placing your order.

If you notice an error in your address, please contact us as soon as possible at:

info@thenoosaboutique.com

We’ll always do our best to help. However, once an order has been processed or dispatched, we may no longer be able to change the delivery address.

Delayed Orders

If your order hasn’t arrived within the expected delivery timeframe, please get in touch with us at:

info@thenoosaboutique.com

Please include your name, order number and the email address used to place your order.

We’ll review your order and help you with the next steps.

Lost or Missing Parcels

If your tracking shows that your parcel has been delivered but you haven’t received it, please first check with other members of your household, your neighbours, your local post office or the delivery carrier.

If you still can’t locate your parcel, please contact us at:

info@thenoosaboutique.com

We’ll look into the situation and do our best to help.

Questions

If you have any questions about shipping or your order, please contact us at:

info@thenoosaboutique.com

We’re always happy to help.